The error "the hardware information does not match with your dongle" in Autodata 3.45 typically occurs because the software's license file is tied to a specific hardware ID (UID) that no longer matches your current system. This common issue happens after hardware upgrades, reinstallations, or if the initial license generation was incorrect. How to Fix the Hardware Mismatch Error
in the Windows Control Panel, as the emulator often requires this specific setting to validate the license. Run as Administrator
Before diving into solutions, identify the root cause: The error "the hardware information does not match
Q: Does the "top" in the error mean my dongle is physically damaged? A: Unlikely. "Top" refers to a software-layer certificate or handshake token. Physical damage usually results in "dongle not found" or "USB device not recognized."
Solutions to Resolve the Error
Note: If your UID appears as "6400000000", it is invalid; you must reboot and try again.
Warning: This tool may only work if your dongle was originally registered on this PC. If the dongle is from another computer entirely, you will need Solution 2. Run as Administrator Top 7 Reasons for the
The dongle requires specific drivers (often HASP/Sentinel drivers from SafeNet/Aladdin). If these drivers become corrupted by a Windows update or conflicting USB device software, the handshake fails, producing the "hardware information does not match" error.
Q: Is there a way to edit the dongle’s internal data to match new hardware? A: Yes, but you need specialized tools (MProg, HASP HL Dumper, or Sentinel LDK tools). This is illegal in most jurisdictions and voids any remaining license rights. Physical damage usually results in "dongle not found"