Troubleshooting Autodata Runtime Error 217 at 004BB10D on Windows 10, 7, 8, and XP

• Close AutoData.
• Navigate to %APPDATA%\AutoData or the installation folder (e.g., C:\AutoData).
• Rename settings.cfg to settings.old or delete userprefs.ini.
• Restart the software.

Windows XP:

Type the following command and press Enter:cd c:\adcda2 (Note: Adjust this if your Autodata installation folder has a different name).

He tried his backup laptop running Windows 7—the same error. Even his old XP machine in the corner, kept only for vintage diagnostics, coughed up the same hex code. It felt like a digital virus had swept through his shop. Hunting the Source

For Windows 7

• Same as Win 8/10, but also install:

  He wasn't just a mechanic anymore; he was a surgeon. The memory address 004BB10D was pointing to a specific failure in the memory heap, usually caused by the Microsoft C++ Runtime library or a conflict with the printing spooler service.

  • Uninstall Autodata via Control Panel → Programs and Features (or Settings → Apps).
  • Reboot.
  • Reinstall using installer run as Administrator.
  • If installer asks, install Microsoft prerequisites (VC++ redistributables, .NET versions) it recommends.
  • If license activation is required, follow the vendor steps (offline activation if network blocks).
  • After install, run once as Admin to allow registration of COM components/Services.
  • If problem persists, try installing older/newer version known to work with the OS.

  Uninstall older versions (like 2008) and install the Microsoft Visual C++ 2010 Redistributable.