Running macOS Big Sur 11.7.10 means you are using a system where the standalone iTunes app no longer exists. Starting with macOS Catalina, Apple retired iTunes and split its features into four specialized applications: Music, TV, Podcasts, and Books.

• Verificar cable y puertos; confiar en el dispositivo (aparecerá un diálogo en iPhone pidiendo confiar en el ordenador); actualizar macOS a la versión más reciente disponible; reiniciar ambos dispositivos.

iTunes para macOS Big Sur 11.7.10: Guía Completa de Alternativas y Soluciones

1. Apple Music: Handles music streaming, local music libraries, and playlists.
2. Apple TV: Handles movies, TV shows, and video content management.
3. Apple Podcasts: Handles podcast subscriptions and playback.
4. Finder: Device management (backups, updates, syncing) for iPhones and iPads was moved to the Finder file manager.