The error message "The Installer was unable to find required root certificates" typically occurs during the installation or upgrade of Kepware products (such as KEPServerEX) when the Windows operating system lacks the necessary digital signatures to verify the installer's authenticity. This is common on systems without internet connectivity, those where Windows Updates are disabled, or older versions like Windows 7. Core Causes
Retry Kepware Installation. The error should now be resolved. The error message "The Installer was unable to
If the certs folder is missing or the manual import does not resolve the issue, you must update the Windows Root Certificate store. What the error means