The error message "Kerio Control Web Filter is not activated, and categorization is disabled" occurs when the system can no longer reach its update/categorization servers, often due to DNS timeouts or authorization failures. Solution 1: Disable Reliability Detection (Technical Fix)
key token (which typically expires after 21 days) or incorrect DNS forwarding settings. License Issues
The filter relies on *.zvelo.com for categorization. If your DNS is failing to resolve this, the filter will deactivate. Go to DNS in the admin interface. Enable Custom DNS forwarding.
Are you seeing any specific error codes in the Kerio Control Error Log when you try to enable the filter?
"Kerio Control Web Filter is not activated. Categorization is disabled."
Possible Causes
The error message "Kerio Control Web Filter is not activated, and categorization is disabled" occurs when the system can no longer reach its update/categorization servers, often due to DNS timeouts or authorization failures. Solution 1: Disable Reliability Detection (Technical Fix)
key token (which typically expires after 21 days) or incorrect DNS forwarding settings. License Issues The error message "Kerio Control Web Filter is
The filter relies on *.zvelo.com for categorization. If your DNS is failing to resolve this, the filter will deactivate. Go to DNS in the admin interface. Enable Custom DNS forwarding. If it shows Trial expired , Not licensed
Are you seeing any specific error codes in the Kerio Control Error Log when you try to enable the filter? If it shows Trial expired
"Kerio Control Web Filter is not activated. Categorization is disabled."
Possible Causes