While there is no standard Ricoh error code exactly matching "SC67310," it is highly likely you are seeing SC672-10 or a similar controller communication error. Ricoh SC (Service Call) codes typically follow a three-digit format (e.g., SC672) often followed by a dash and a sub-code (e.g., -10).

Service Mode Reset: Technicians may use the Ricoh Service Mode to perform an SC Reset (SP 5810) if the error is persistent and not caused by a hardware failure.

  1. Error Message Display: The printer displays the SC67310 error code on the control panel.
  2. Printer Not Responding: The printer may not respond to print commands or may produce incomplete or garbled prints.
  3. Toner or Imaging Unit Indicators: The printer may display warnings or indicators related to toner or imaging unit issues.
  • Examine network/storage path