top of page

Symantec Endpoint Protection Manager Reset Admin Password -

To reset the Administrator password for Symantec Endpoint Protection Manager (SEPM), you use the built-in ResetPass.bat utility located in the installation directory.

Replace <admin_username> with the admin username (default is admin) and <new_password> with the new password you want to set. symantec endpoint protection manager reset admin password

For official technical documentation, visit the Broadcom Support Portal or review troubleshooting tips on the Broadcom Community forums. To reset the Administrator password for Symantec Endpoint

Where to find authoritative references

  • Symantec (Broadcom) official documentation and KB articles for your SEPM version
  • SEPM product release notes (version-specific behavior)
  • Community posts and enterprise forums for practical notes (use cautiously)

In this scenario, we must manually update the password hash directly in the embedded database (Symantec uses an embedded Sybase SQL Anywhere database). In this scenario, we must manually update the

When to use this method:

  • The SEPM server OS is corrupted.
  • You have a backup of the sem5.db file but no knowledge of the old password.
  • You are migrating to new hardware.

32-bit systems: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools

bottom of page